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EB News of the Week – 8/29/16

* Neuromarketing: The Science, Art and Opportunity  [Entrepreneur] * Facebook Reduces Human Involvement in Selection of Trending Topics  [Businessweek] * Bad Customer Service Costs Businesses Billions Of Dollars  [Forbes] * Amazon Attempts Work/Life Sanity with 30-Hour Workweek  [Fastcompany] * 17 Questions You Can Answer If You’re A Good Communicator  [Mashable]